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Please read these terms and conditions carefully before using this website.
This website, soaksociety.com and its content is owned by Soak Society – ABN 87 263 303 762.
Your use of this website constitutes your agreement to be bound by these terms and conditions and all other terms, conditions and disclaimers on the website (the “Terms and Conditions”). By continuing to use this website, you agree to be bound by the Terms and Conditions. If you do not agree to the Terms and Conditions, you must stop using the website immediately.
Soak Society may vary, add, change or delete any part of the Terms and Conditions, or the website, at any time, and for any reason without prior notification to you, and Soak Society will not be liable in any way for possible consequences of such changes. You are responsible for reviewing all information provided on this website including these Terms and Conditions each time prior to using this website including when ordering any products or services from Soak Society.
You must comply with all laws in connection with your use of this website. You must not do any of the following:
Any order placed by you via this website is an offer by you to purchase a particular product for the price (including the delivery and other charges) specified on this website at the time you place your order.
You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the products or services ordered unless you ask us to cancel that order before Soak Society accepts and confirms your offer to purchase the products or services on the website.
Soak Society may require additional verification or information before accepting any order.
Where permitted, Soak Society reserves the right to limit sales, including the right to prohibit sales to re-sellers.
All prices are in Australian dollars (AUD) and inclusive of GST unless otherwise specified. Prices displayed on this website are current at the time of issue, but may change at any time and are subject to availability. Prices and availability of products and services are subject to change without notice.
Prices of products or services placed in the cart but not paid for are also subject to change and you agree to pay the price current at the time of payment. While every effort has been made to ensure the accuracy of prices, images and information displayed on this website, Soak Society is not responsible for any error and reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price, image or the product description posted on this website, or an error in your order.
If you are a corporate or wholesale customer or would like to be, please contact Soak Society directly with full details of your business including business or company name, ABN/ACN and address. Soak Society will review your eligibility for wholesaling and, if Soak Society considers you eligible for corporate or wholesale services, Soak Society may provide you with a wholesale price list, further details of minimum order requirements and any other terms that may apply in addition or in replacement of any of these Terms and Conditions. Soak Society may, in its total discretion and without any obligations or liability to you: (a) require further any particulars from you that Soak Society deems necessary for the purposes of making an assessment about your eligibility as a corporate or wholesale customer; and (b) refuse to provide you with corporate or wholesale services.
Soak Society accepts payments using Stripe, a secure third party payment facility. Soak Society does not store your credit card details.
If your payment declines at the point of purchase, Soak Society may not receive any notification of the order being placed and it is up to you to reorder the products and/or to contact us to confirm receipt of your order.
Whilst Soak Society will make every reasonable effort to ensure stock availability is up to date, there may be times when products are out of stock. If you order a product that has sold out, Soak Society will contact you during business hours to: (a) notify you of the approximate delay in supplying you with your order; (b) suggest an alternative product if appropriate; or (c) arrange a refund.
All orders are processed and dispatched within 1-3 business days of payment being cleared.
Your order will be sent via Australia Post or courier. Please allow up to 7 business days for delivery in Australia. Rural or regional areas may incur additional delays in delivery (eg, up to 14 business days) and you acknowledge and accept that this is out of Soak Society’s control and we are not responsible nor liable for any delays in delivery.
All orders in Australia over $50 are free of shipping charges unless otherwise specified by us.
Orders outside Australia are sent via Australia Post. Please allow approximately 14 days for delivery, and email us at email@example.com for any queries in relation to your order.
Costs of shipping outside of Australia will be calculated at checkout depending on your country and weight of order.
Your order may be left at your premises if no one is at home. You agree that the products ordered by you are deemed received when left at your premises. Soak Society will not be responsible for parcels accepted by a third party or an Authority to Leave.
Soak Society and contractors associated with the delivery do not accept responsibility for any loss or damage which results from this Authority to Leave delivery method. You agree to release Soak Society from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this Authority to Leave. If you do not wish to give Soak Society Authority to Leave, you must notify us in writing at the time of placing your order and you will have to be at your premises in order for the delivery to occur.
Title to products purchased on this website does not pass from Soak Society to you until Soak Society has received payment in full for the products. All risk in the products passes to you upon delivery to your nominated address.
Please contact us at firstname.lastname@example.org should you have any questions about our postage service.
Returns and exchanges for change of mind or for your inadvertent incorrect choice of product are generally not available. If your product is faulty, defective, not as described by us, not fit for purpose or as otherwise set out under Australian Consumer Laws, you will be entitled to replacement, refund or a store credit.
If you wish to return your product for a refund or exchange (or store credit) your product, you must email us at email@example.com within 10 days of receiving your product. Your email must include your full name, proof of purchase details, and whether you would like a refund, exchange or store credit. Your correspondence should include a product description and the reasons for requesting a refund, exchange or store credit. If we agree to accept your request for a refund or exchange (or store credit), it is still subject to, and conditional upon the following:
You may only make contributions to this website to the extent that Soak Society expressly permits. However, you must not leave any contribution on this website, provide Soak Society with content for the website or permit any information to be displayed on this website, that is false, inaccurate, misleading, defamatory, obscene, indecent, inflammatory, threatening or harassing or that breaches any third party intellectual property rights or any other law. You warrant that any contributions you make to the website, or any content you provide for the website, will not expose Soak Society, its directors, employees, contractors or agents to any liability of any kind.
If you do leave contributions on this website or provide content for this website, you grant Soak Society a non-exclusive, worldwide, perpetual, irrevocable, royalty free right (sub licensable through multiple tiers) to exercise the copyright and other intellectual property rights in connection with your contributions or content. Soak Society reserves the right to edit or delete any contributions posted, or content submitted for display, on this website in its absolute discretion.
No warranty or guarantee: You use this website at your own risk. To the extent permitted by law, this website is provided to you on an “as is” and “as available” basis without guarantee or warranty of any kind express or implied. To the extent permitted by law Soak Society excludes any express or implied warranties or guarantees under statute or general law in connection with this website and any associated goods or services.
Content Disclaimer: Information on this website is compiled from various sources. Accordingly, Soak Society warns you that information on this website may not be true, accurate, up-to-date, complete and not misleading. Soak Society does not invite reliance upon and does not accept responsibility, or liability for information provided within or associated with, this Website.
Third Party Information: This website contains third-party information and links to other websites as a convenience to you. Soak Society does not control, endorse, check or approve third party information or information on linked websites. A link to another website does not imply any endorsement of that website or its products or services.
No Guarantee of Uninterrupted or fault free use: You acknowledge that access to this website may be interfered with or affected by numerous factors, many of which are outside Soak Society’s control (including, without limitation malfunction in equipment or software, internet access difficulties or delay or failure in transmission). Your access to this Website may not be continuous, uninterrupted, timely, secure, fault free or virus free. You should ensure that your computer software and systems are protected against viruses and any other damage they might sustain as a result of using this Website.
Third Party goods or services: Where third party links, products, services or other information is provided on this website it is for your information and convenience only (“third party content”). Soak Society is not responsible for any third party content. Soak Society recommends that you check the accuracy of information regarding third party goods and services directly with the relevant supplier before making any purchases. Any third party content on this website should be used as a guide only and should not be relied on.
You unconditionally release Soak Society, its directors, employers and agents from all liabilities, actions, demanding loss, damage, costs and expenses (including legal costs on a full indemnity basis) incurred or suffered by you directly or indirectly in connection with your access to, or use of, this website.
You are liable for and indemnify Soak Society and its directors, employees and agents against all actions, demands, liabilities, loss, damage, cost or expenses (including legal costs on a full indemnity basis) incurred or suffered by Soak Society or its directors, employees and agents directly or indirectly in connection with: (a) your use of this website; (b) any information you post or permit to be displayed on this website; or (c) your breach of these Terms and Conditions.
You are responsible for the acts and omissions of your employees, contractors and agents as if they were your own acts or omissions.
© Soak Society – All rights reserved.
Soak Society owns or is a licensee of all copyright and other intellectual property in this website and its content (including, without limitation all information, text, graphic, software, advertisements and trademarks (if any) on this website (the “Content”). You must not modify, copy, reproduce, republish, frame or create derivative works, upload a third party, post, transmit or distribute the Content in any way except for your own personal, non commercial, use, information, research or study (but only if you keep all Content intact and in the same form as presented on the website).
Soak Society™ is a trade mark and registered business name of Soak Society.
All trade marks appearing on this website are the property of their respective owners.
Soak Society complies with applicable Australian privacy laws. Soak Society does not collect your personal information to on-sell to third parties for marketing purposes.
If you have any questions or concerns regarding your personal information, please contact us by email: firstname.lastname@example.org.
In these Terms and Conditions:
Please contact email@example.com if you have any further questions.